The payment flow for Sellers on Rivernue.com using the Stripe Destination charges method can be a bit complex for new sellers. Below you will find a summiarize and a more detailed description of the process, as well as a flowchart of the transfers.
To summarize:
- A customer purchases a product from a Seller
- The full charge amount is added to the Seller's pending balance
- The platform commission (incl. Stripe fee) is deducted from the charge amount and transferred to the marketplace platform account
- Stripe fees are deducted from the platform commission
- The remaining amount after Stripe fees is added to the marketplace platform account's balance
- The remaining amount in the Seller's pending balance is transferred to their account
To simplify it, let me explain the process in detail.
When a customer purchases a product from a Seller on Rivernue.com, the full charge amount (let's say $10.00) is added to the connected account (Seller) pending balance.
This means that the money from the customer is temporarily held by the platform until the transaction is completed.
Next, a platform commission (application fee) is deducted from the charge amount. This is a fee that the marketplace charges to the seller for using its platform.
The platform commission amount is a fixed fee, set by the marketplace (let's say $1.23).
The platform commission ($1.23) is transferred to the marketplace platform account, while the remaining amount ($8.77) is held in the seller's pending balance.
Next, Stripe fees are deducted from the platform commission amount. Stripe is the payment processor used by Rivernue.com, and they charge a fee for each transaction.
The Stripe fee amount is also a fixed fee, set by Stripe (let's say $0.59).
The remaining amount after Stripe fees ($0.64) is added to the marketplace platform account's balance. This is the platform's revenue from the transaction.
Finally, the remaining amount ($8.77) in the Seller's pending balance is transferred to their account, minus any additional fees or charges.
I hope this helps clarify the payment flow process for new sellers on Rivernue.com using the Stripe Destination charges method.
Below you can see a chart of the money flow: